Your role: As a true orchestrator, you’ll be involved in client projects from start to finish—from scoping to post-deployment follow-up.
Your Responsibilities:
Project Management: You gather and analyze client requirements, define the functional scope and schedule, and manage projects to meet deadlines.
Consulting & Support: You’ll guide clients in their organizational decisions and translate their business needs into concrete solutions.
Deployment & Configuration: You’ll install and configure CRM solutions, handle data migration and integration, and ensure the tools function properly.
Training: You train users (key users and field teams) and assist them in getting started with the solutions.
Support & Follow-up: You provide post-deployment functional support and follow up with clients over the long term to ensure their satisfaction.
Reporting: You monitor project progress and report on key metrics.
Your goal? To ensure successful deployments and fully satisfied customers.
Your profile:
– Initial experience in project management, deployment, or customer relations
– Comfortable working in the field and interacting with customers
– Organized, self-reliant, and thorough
– Proficient in Excel (SQL is a plus)
– Willing to travel regularly
Why Apply?
A versatile role with a strong hands-on component
Concrete, high-impact projects with a variety of clients
Close collaboration with the product and technical teams
A dynamic and evolving work environment
We offer:
A workspace adapted for people with disabilities
A pleasant work environment within a dynamic, close-knit team
A personalized and comprehensive onboarding program
Executive-level status with a 39-hour workweek and 7 days of RTT
Meal vouchers
The option to work remotely up to 3 days per week